Shipping policy
Shipping Policy
Last updated: October 10, 2026
Grand Theft Club is operated by OM FUSION LLC, Jacksonville, Florida, United States. We use Printify and its production partners for print-on-demand production and fulfillment.
Made-to-order production
Products are printed after you place an order. Production and carrier transit are separate stages. Production time depends on the product, print provider, order volume, and selected service.
Review any processing and delivery information shown on the product page and at checkout. If a stated estimate covers transit only, production time must be added to it.
Shipping destinations, rates, and estimates
Available shipping destinations, methods, and charges are shown at checkout. Rates and transit times depend on the delivery address, products, and service selected. A destination is supported only when a shipping option is available for it at checkout.
Delivery estimates are not guaranteed dates unless expressly stated as a guarantee. Holidays, customs processing, and carrier disruptions can affect transit times.
Shipping deadlines and delays
We will ship within the timeframe stated for your order. If no shipping timeframe is specified, we will ship within 30 days after receiving a properly completed order.
If we cannot meet the applicable shipping timeframe, we will notify you and provide the option to agree to a revised timeframe or cancel the unshipped portion for a full refund as required by law. A shipping label alone does not mean the package has been handed to the carrier.
Tracking and separate packages
We will provide tracking by email when available. Orders containing multiple items may arrive in separate packages, with different tracking numbers and delivery dates.
Delivery details and problems
Please provide a complete, accurate delivery address and contact us promptly if a correction is needed. We cannot guarantee changes once fulfillment begins.
If a package appears delayed, lost, or marked delivered but cannot be located, contact info@om-fusion.com with your order number. We will investigate with the fulfillment partner or carrier and arrange an appropriate resolution. Please report damaged or incorrect items promptly.
International charges
Where international shipping is available, customs duties, import taxes, or handling charges may apply. You are responsible for charges not collected at checkout, unless we expressly state otherwise. Customs can also delay delivery.
Contact
For shipping and order questions, email info@om-fusion.com. Nothing in this policy limits your rights under applicable law.