Refund policy
Return and Refund Policy
Last updated: October 10, 2026
Grand Theft Club is operated by OM FUSION LLC, Jacksonville, Florida, United States. For return requests and order support, contact info@om-fusion.com.
14-day returns
You may request a return within 14 calendar days after receiving your order, including for a change of mind or an unsuitable size. Please email us within this period with your order number and the items you wish to return.
For an ordinary return, the item must remain in its original, resalable condition: unworn, unwashed, undamaged, and free of stains, odors, or alterations. Tags must remain attached if the item was supplied with tags. Original packaging is appreciated where available.
How to return an item
Contact us before sending your return. We will provide return instructions and the appropriate receiving address. Please ship the item within 14 calendar days after receiving those instructions and retain your shipping receipt and tracking information.
Do not send items to Printify, a printing facility, or the address on the original package unless we specifically instruct you to do so.
Return shipping and refund amount
For change-of-mind and size-related returns, you are responsible for return shipping costs. Original shipping charges are not refundable for these returns unless applicable law requires otherwise. An approved refund covers the price paid for the returned item, including any applicable refundable sales tax.
If we supplied an incorrect, defective, or damaged item, we will cover any return shipping that we require.
Inspection and refunds
Our receiving team will inspect returned items. We will complete the inspection and, if the return is eligible, initiate a refund within 10 business days after the item reaches our designated receiving address.
Refunds are issued to the original payment method. Your bank or payment provider may need additional time to post the refund. We will notify you of the outcome. If an ordinary return does not meet the condition requirements, we will explain why it was not approved.
Damaged, defective, or incorrect items
Please contact info@om-fusion.com promptly with your order number and clear photos of the problem. For production issues, please report the problem within 30 calendar days after delivery so we can arrange assistance through our production partner.
We will arrange an appropriate replacement or refund. Do not return a defective item unless we ask you to. The original, resalable-condition requirements for ordinary returns do not apply to defects, damage, or incorrectly supplied products.
Exchanges and cancellations
To exchange an eligible item, request a return and place a new order for the replacement. Contact us as soon as possible about order changes or cancellation; changes may not be possible once production begins. This does not remove your rights under this return policy or applicable law.
Your legal rights
This policy does not limit rights or remedies that cannot legally be excluded. Refunds for